# Norm Reeves Subaru Rockwall - Detailed Adviser Profiles > Organization: Norm Reeves Subaru Rockwall > Team Site: https://normreevessubarurockwall.adviserly.com > Dealership Homepage: https://www.normreevessubarurockwall.com/ Companion to [llms.txt](https://normreevessubarurockwall.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Alexander Mcgee - Profile: [https://normreevessubarurockwall.adviserly.com/alexander-mcgee/reviews](https://normreevessubarurockwall.adviserly.com/alexander-mcgee/reviews) - Department: Sales - Title: Sales Advisor - Lifetime vehicles sold: 21 - Recent vehicles sold: 11 - Sales specialties: ASCENT, BRZ, CROSSTREK, FORESTER, OUTBACK - Call: 4698871318 after calling Providence home for 30 years, I came to Dallas with an eclectic background. I’ve always been drawn to a good mystery, and I have a real passion for history, especially anything related to large world events. I have been from China to Tanzania and many European nations, which I’ve been lucky enough to visit. I've also picked up a bit of Chinese and Norwegian over the years. Outside of work, I enjoy racing – it's all about precision and focus. Those same qualities carry over into my work. As a Sales Advisor at Norm Reeves Subaru Rockwall, I focus on providing exceptional customer care. My attention to detail means I make sure people have everything they need to make an informed decision. I'm dedicated to ensuring everyone has a positive experience. ### Angel Amaya - Profile: [https://normreevessubarurockwall.adviserly.com/angel-amaya/reviews](https://normreevessubarurockwall.adviserly.com/angel-amaya/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (20 ratings, 13 reviews) - Lifetime vehicles sold: 245 - Recent vehicles sold: 18 - Sales specialties: ASCENT, CROSSTREK, FORESTER, OUTBACK, WRX Hi, I'm a Sales Advisor at Norm Reeves Subaru Superstore Rockwall. I've been in the role for six months, and I'm proud to have built a reputation of trust and effort among my clients. I'm a graduate of Dallas College, and I'm fluent in both English and Spanish. I'm passionate about providing excellent customer service to all of our guests. I'm a very down-to-earth person, and I treat everyone with the respect they deserve. I love interpersonal communications and connecting with people. I'm known for being friendly and smiling all the time. I enjoy discussing the current sport team standings and how things are going. Recent reviews: - 2024-11-05 | 5.0/5 | Cristine S. — Angel was very personable and knowledgeable. He was able to answer all my questions about the Ascent. I only came in to look, but ended up purchasing because Angel was so helpful. 10/10 customer service! - 2024-11-06 | 5.0/5 | Minli B. — He is very attentive and friendly. Super helpful during the process. We are very happy with our new truck. - 2025-01-02 | 5.0/5 | Michael A. — Loved buying from Angel and Kyle. Super easy, quick and there was no stress about the whole process. ### Ayed Abusaad - Profile: [https://normreevessubarurockwall.adviserly.com/ayed-abusaad/reviews](https://normreevessubarurockwall.adviserly.com/ayed-abusaad/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (16 ratings, 9 reviews) - Lifetime vehicles sold: 271 - Recent vehicles sold: 15 - Sales specialties: ASCENT, CROSSTREK, FORESTER, OUTBACK, WRX As a Sales Advisor at Norm Reeves Subaru Superstore Rockwall, I leverage my six years of experience in the Dallas area to provide exceptional customer service. I earned my bachelor's degree in psychology at the University of Texas at Dallas, where I honed my skills in strategic thinking and relationship-building. Integrity and customer advocacy are core to my approach. I prioritize understanding my clients' needs, ensuring their interests are always top of mind. Customer satisfaction drives my every action, and I strive to exceed expectations at every touchpoint. Outside of work, I enjoy the tranquility of hiking, reading, and volunteering in my community. These pursuits nourish my curiosity and empathy, qualities that I bring to my interactions with clients. My passion for delivering unparalleled service has earned me a strong reputation within the organization and among my clientele. Recent reviews: - 2024-11-12 | 5.0/5 | Faiza F. — Ayed is an amazing, patient and helpful young gentleman. Since I live more than an hour away he kept that slot open for me and waited. Faith in each other makes a good partnership. He did not push me to buy anything him and the entire dealership from the managers to finance were very transparent. I highly highly recommend this dealership and Ayed. I wish him the best. - 2024-11-15 | 5.0/5 | Corwin S. — Excellent Sales Advisor, he communicates freely and finds out what I really needed in the vehicle that I was shopping for. He was very knowledgeable on all the features & options on the Forester. He was able to explain and show in very easy to understand ways of how all the controls & options worked on the vehicle. I really enjoyed having him as my sales advisor. - 2024-11-07 | 5.0/5 | Michelle V. — Ayed was wonderful to work with. His easy going and friendly personality made me very comfortable and put me at ease. He was extremely knowledgeable of the vehicle I purchased and even paired my phone and my husband’s phone with my new Crosstrek before we left. Many thanks to Ayed for a wonderful experience!! ### Dimas Garza - Profile: [https://normreevessubarurockwall.adviserly.com/dimas-garza/reviews](https://normreevessubarurockwall.adviserly.com/dimas-garza/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Lifetime vehicles sold: 109 - Recent vehicles sold: 19 - Sales specialties: ASCENT, CROSSTREK, FORESTER, LEGACY, OUTBACK - Call: 4698871326 Hi, I'm a Sales Advisor at Norm Reeves Subaru Rockwall, originally from Royse City, TX. I graduated from Royse City High School and have enjoyed exploring places like Las Vegas, Colorado, Miami, Arizona, Mexico, Texas, etc. I've been working in sales for three months now. I'm easygoing and friendly – I love meeting new people and making connections. I'm also pretty adventurous and always up for trying new things. ### Jason Fleming - Profile: [https://normreevessubarurockwall.adviserly.com/jason-fleming/reviews](https://normreevessubarurockwall.adviserly.com/jason-fleming/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (61 ratings, 37 reviews) - Lifetime vehicles sold: 420 - Recent vehicles sold: 24 - Sales specialties: ASCENT, CROSSTREK, FORESTER, OUTBACK, WRX Jason joined the Norm Reeves Subaru team in September 2022, bringing with him a wealth of experience from the automotive industry, where he has been active since 2012. His desire to work at Norm Reeves stemmed from his passion for the Subaru community and his belief that Subaru is more than just another car company. Jason takes pride in his enthusiasm for Subaru and his ability to convey that passion to prospective clients. He values working in a no-pressure environment where professionalism is paired with a sense of fun. Jason’s passion for Subaru extends well beyond his role at the dealership. He has owned several Subaru vehicles, including a 1997 Impreza, a 1997 Legacy, a 1999 Forester, a 2018 WRX, a 2013 WRX STI, and a 2024 Outback Wilderness. He currently drives the Forester, STI, and Outback. Originally from El Paso, Jason now lives just east of Rockwall. In his free time, he enjoys dining on banh mi or gyros, particularly at Sweet Water Grill, his favorite local spot. When he’s ready to relax, he can often be found gaming at home. Recent reviews: - 2025-01-07 | 5.0/5 | Sharon C. — Jason Flemming, a Sales Advisor at Norm Reeves Rockwall. We recently purchased a 2025 Outback Touring XT from Jason, and our experience was exceptional. Initially, we were considering the Outback Wilderness model. However, it lacked a specific feature that was crucial to our needs. Jason, with his extensive product knowledge and excellent communication skills, patiently guided us through the available options. He clearly explained the differences between the models and helped us understand the benefits of upgrading to the Touring XT, which offers enhanced safety features that are of paramount importance to us. Jason's expertise and professionalism were evident throughout the entire process. He was knowledgeable, patient, and genuinely focused on helping us find the vehicle that best suited our needs and preferences. We are extremely satisfied with our purchase and highly recommend Jason Flemming to anyone seeking a knowledgeable and trustworthy sales advisor. - 2024-11-12 | 5.0/5 | James F. — You guys took good care of us. We've already had a service issue and it was a little disappointing to discover there was a 2 week waiting period for a loaner. So, we took it to Sewell. That's the only observation i might have in terms of the challenges of dealing with a smaller dealership. A wait is one thing for a loaner a 2 week wait seems to be a little out of line. - 2024-11-26 | 5.0/5 | Thomas H. — Great experience, Jason is very personable and easy to deal with. Good listener and shows concern for his customers. In our case we were facing a drive home of several hundred miles and Jason was doing all he could to speed up processing and get us on our way. ### Josh Marsac - Profile: [https://normreevessubarurockwall.adviserly.com/josh-marsac/reviews](https://normreevessubarurockwall.adviserly.com/josh-marsac/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (13 ratings, 8 reviews) - Lifetime vehicles sold: 247 - Recent vehicles sold: 12 - Sales specialties: ASCENT, CROSSTREK, FORESTER, OUTBACK, WRX Joshua (Josh) Marsac has been a dedicated member of the Norm Reeves team since March 2021. He is known for his commitment to transparency and his genuine enjoyment of meeting new people. Josh has a deep appreciation for Subaru’s safety and reliability, a passion he has experienced firsthand through owning two WRXs, with one still in his collection. A Garland native now living in Forney, Josh is a proud father of two daughters. In his free time, he loves writing and playing music, and his favorite sport is hockey. He is an avid supporter of the Dallas Stars, reflecting his enthusiasm for the sport. Recent reviews: - 2024-11-03 | 5.0/5 | Jerrell W. — Josh was friendly, freely willing to give his time in helping us, and was ready to answer any questions we had. Only problem at all was that we made our purchase on a very busy Saturday. We'd suggest that you try to make your visit on a weekday morning. - 2024-10-30 | 5.0/5 | Steven S. — Josh was a very genuine car salesman. He took his time go over the different aspects of the Subaru WRX. He knows quite a bit about the cars ins and the outs. I would refer anyone to come and see Josh. - 2024-11-06 | 5.0/5 | Robert A. — Very responsive to questions and requests. Went the extra mile to locate and secure our preferred vehicle as soon as possible. ### ROMY SUSUNAGA - Profile: [https://normreevessubarurockwall.adviserly.com/romy-susunaga/reviews](https://normreevessubarurockwall.adviserly.com/romy-susunaga/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Lifetime vehicles sold: 77 - Recent vehicles sold: 17 - Sales specialties: ASCENT, CROSSTREK, FORESTER, OUTBACK, WRX - Call: 4698871289 Hi, my name is Romy Susunaga. I'm a Sales Advisor with eight years in the automotive industry. I'm excited to bring a relaxed and straightforward approach to help you find the right vehicle. My goal is to make sure you're comfortable and informed every step of the way, without any pressure to decide before you're ready. I'm bilingual in English and Spanish, and a big fan of all Dallas sports, especially my Texas Rangers. I've enjoyed working with Norm Reeves Subaru Rockwall. I focus on being honest, patient, and helpful. ### Ryan Short - Profile: [https://normreevessubarurockwall.adviserly.com/ryan-short/reviews](https://normreevessubarurockwall.adviserly.com/ryan-short/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Lifetime vehicles sold: 112 - Recent vehicles sold: 10 - Sales specialties: ASCENT, CROSSTREK, FORESTER, OUTBACK, SOLTERRA - Call: 4696516409 Hey there! I'm one of the newer Sales Advisors at Norm Reeves Subaru in Rockwall. I've lived in the Rockwall area my whole life, so you've probably seen me around at the local Brookshire's or walking my dog at Harry Myers Park. I'm passionate about customer service and marketing. I'm currently working on my bachelor's in marketing along with my associate's in digital marketing from Collin College in Plano. People choose to work with me because I love to provide a very chill and low-pressure experience, which is far and few between in the car industry. I work for you on your time! I'm all about finding the right fit for you. Outside of work, I enjoy basketball, music, horror movies, and I love the Pacific Northwest, especially Astoria, Oregon. If you ever are in the market for a vehicle, new or pre-owned, give me a call at 214-490-2392 and I would be happy to help you! ### Jesus Herrera - Profile: [https://normreevessubarurockwall.adviserly.com/jesus-herrera/reviews](https://normreevessubarurockwall.adviserly.com/jesus-herrera/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (181 ratings, 97 reviews) - Lifetime vehicles serviced: 5178 - Recent vehicles serviced: 236 Jesus Herrera has been a valued Sales Consultant at Norm Reeves since October 2022. Known for his empathetic approach, Jesus treats every customer as if he were in their shoes, ensuring a personalized and attentive experience. His dedication to the Subaru brand is evident in his enthusiasm for the Subaru community and his genuine pleasure in seeing customers return. Originally from Dallas and now residing in Rockwall, Jesus shares his life with a beloved dog. He has a passion for social media and enjoys connecting with others online. In his free time, Jesus loves indulging in tacos and elote, and his favorite Subaru model is the Crosstrek, reflecting his appreciation for its versatility and style. Recent reviews: - 2025-01-02 | 5.0/5 | Priscilla C. — Jesús is very personable and professional. He was very informative and communicative with the services and updates on my vehicle. He is an asset to the Subaru team! - 2024-12-30 | 5.0/5 | Codi H. — It was great and my loaner car process was seamless. Jesus does a fabulous job- very thankful for him! - 2025-01-04 | 5.0/5 | Charles T. — He's the best....Tries really hard to handle everything you need. ### Michael Hope - Profile: [https://normreevessubarurockwall.adviserly.com/michael-hope/reviews](https://normreevessubarurockwall.adviserly.com/michael-hope/reviews) - Department: Service (Service) - Title: Service Advisor - Lifetime vehicles serviced: 4706 - Recent vehicles serviced: 267 - Call: 4698871300 x13305 As a Service Advisor and Reconditioning Manager with 2 years of experience honed at Burlington WA and a certification from Universal Technical Institute, I am passionate about providing exceptional customer service. I am driven, honest, and resilient, traits that enable me to navigate challenges and exceed expectations. Currently thriving at Norm Reeves Subaru Superstore Rockwall, my unwavering dedication to customers and focus on delivering superior outcomes have made me a trusted resource for our clientele. ### Seth Baer - Profile: [https://normreevessubarurockwall.adviserly.com/seth-baer/reviews](https://normreevessubarurockwall.adviserly.com/seth-baer/reviews) - Department: Service (Service) - Title: Service Advisor - Lifetime vehicles serviced: 504 - Recent vehicles serviced: 278 - Call: 4698871294 I'm a Service Advisor with about three years in the automotive industry. I've worked to build a reputation for being dependable and honest with customers. My goal is always to make the service experience smooth and stress-free. I spent two and a half years with Nissan, then six months with Chevrolet. Now, I'm at Norm Reeves Subaru Rockwall. My experience has taught me how to communicate clearly, understand vehicle concerns, and make the process easy and positive for everyone. I'm passionate about customer service and making sure people have a great experience. I enjoy helping customers understand their car's needs and ensuring everything is handled smoothly. I find building trust with customers is the most rewarding part of the job. I'm from Coos Bay, Oregon, and I'm married. I went to Charlotte High School and then Boston. I'm told I'm reliable, honest, and approachable. I keep things organized, communicate clearly, and try to support both customers and teammates. I enjoy talking about cars, new automotive tech, hobbies, and everyday life. I like relaxed conversations where you can get to know people. ### Alex Alverez - Profile: [https://normreevessubarurockwall.adviserly.com/alex-alverez](https://normreevessubarurockwall.adviserly.com/alex-alverez) - Department: Plus (Service) - Title: Parts Counter Alex joined Norm Reeves in July 2023, quickly making a name for himself with his outstanding commitment to customer service. He is known for his willingness to help customers with anything they need, embodying the family-like atmosphere that Norm Reeves fosters. Originally from New Jersey, Alex now resides in Greenville, where he enjoys cheering for his favorite football team, the Seattle Seahawks. When it comes to food, he can’t resist a good plate of pasta. In his free time, Alex indulges in his hobbies of photography and music composition, using his creativity to capture moments and express himself. He’s also a proud owner of a Subaru WRX STI, reflecting his love for both performance and style. Passionate about community, Alex admires Subaru’s contributions and is excited to be part of a brand that makes a difference. ### Chris Pinedo - Profile: [https://normreevessubarurockwall.adviserly.com/chris-pinedo](https://normreevessubarurockwall.adviserly.com/chris-pinedo) - Department: Plus (Management) - Title: Service Manager - Lifetime vehicles serviced: 3727 - Recent vehicles serviced: 212 Chris joined the Norm Reeves Subaru team in August 2021 but has been with the group since he started in the industry in 2010. His favorite part about working here is meeting so many customers and helping them with their vehicles. Chris’s dedication to customer service aligns perfectly with the Norm Reeves Way, and he ensures that his staff works toward a common goal: making vehicles healthy and customers happy. When it comes to Subaru, Chris finds the brand’s level of care for its products outstanding and loves Subaru because of it. Chris was born in California but now resides in Plano with his wife and three kids. Outside of work, he loves spending quality time with his family, whether that means going to a baseball game, the state fair, or just spending time in the backyard grilling or smoking meats. Chris’s passion for Subaru extends beyond the job, as he currently owns a 2008 Subaru Outback 2.5XT Manual that he adores. ### Coit Monell - Profile: [https://normreevessubarurockwall.adviserly.com/coit-monell](https://normreevessubarurockwall.adviserly.com/coit-monell) - Department: Plus (Management) - Title: Service & Parts Director Coit joined the team in November 2023 after working with the company since 2015. With over 11 years of experience in the automotive industry, Coit is passionate about the values that Norm Reeves represents and truly appreciates Subaru’s commitment to the community. Originally from Upland, Coit now lives in Rockwall with his wife and their beloved cat. An outdoor enthusiast, he enjoys bass fishing, kayaking, and exploring nature. He is also a motorsports aficionado, with a particular love for IndyCar and Formula 1. Coit has a taste for great food, favoring Mexican cuisine and enjoying meals at Rodeo Goat. A devoted Boston Red Sox fan, he finds excitement in both sports and outdoor adventures. Currently driving a Solterra, he has previously owned a WRX, reflecting his loyalty to the Subaru brand. With his vast knowledge and experience, Coit is dedicated to providing exceptional service and building strong connections within the community. ### David Garcia - Profile: [https://normreevessubarurockwall.adviserly.com/david-garcia](https://normreevessubarurockwall.adviserly.com/david-garcia) - Department: Plus (Finance) - Title: Finance Manager - Lifetime vehicles sold: 598 - Recent vehicles sold: 11 - Sales specialties: ASCENT, CROSSTREK, FORESTER, OUTBACK, WRX David joined Norm Reeves Subaru in January 2021, bringing with him a fresh perspective from his entry into the automotive industry in 2020. Known for his honesty, transparency, and personable approach, David excels in providing genuine customer service that truly sets him apart. Originally from Dallas, TX, David now resides in Rockwall, TX. His passion for Subaru is driven by the opportunity to connect with genuine people and help them find the perfect vehicle that meets their needs for reliability and safety. While he takes pride in assisting customers with any car they seek, his favorite model to sell is the Subaru WRX. Outside of work, David enjoys spending quality time with family and friends. A football enthusiast, he supports the Cowboys with great fervor. His favorite food is fajitas, and he’s always on the lookout for the best place to enjoy them. If you’re in the market for a new Subaru or pre-owned vehicle in Rockwall, Plano, Rowlett, Allen, Dallas, or surrounding areas, stop by and see David today in the sales department! ### Devon Hale - Profile: [https://normreevessubarurockwall.adviserly.com/devon-hale](https://normreevessubarurockwall.adviserly.com/devon-hale) - Department: Plus (Finance) - Title: Finance Director - Lifetime vehicles sold: 164 - Sales specialties: ASCENT, CROSSTREK, FORESTER, IMPREZA, OUTBACK Devon joined the Norm Reeves Subaru team in January 2024, bringing with him valuable experience from the automotive industry, where he has been active since 2022. His motivation to work at Norm Reeves is fueled by his passion for a positive dealership atmosphere and a commitment to a safe and reliable brand that he can confidently introduce to his customers. Devon believes that the best way to assist his clients is by being honest, friendly, and providing them with ample time to make their decisions. Originally from Louisiana, Devon now resides southeast of Kaufman with his wife and son. An avid golfer and football fan, he supports the Eagles with enthusiasm. Devon enjoys spending quality time with his family, tackling handy projects around the house, and searching for places that serve delicious homestyle chicken pot pie. Since joining Norm Reeves Subaru, he has developed a strong appreciation for Subaru’s safety features and currently owns a Subaru Crosstrek and a Subaru Outback. ### Juan Ceballos - Profile: [https://normreevessubarurockwall.adviserly.com/juan-cornelio](https://normreevessubarurockwall.adviserly.com/juan-cornelio) - Department: Plus (Finance) - Title: Finance Manager - Lifetime vehicles sold: 100 - Recent vehicles sold: 14 - Sales specialties: ASCENT, CROSSTREK, FORESTER, OUTBACK, WRX As a Sales Advisor with 7 years of experience at Norm Reeves Subaru Superstore Rockwall, I'm dedicated to providing exceptional customer service. My passion lies in helping customers find vehicles they love, going above and beyond to meet their needs. I'm known for fostering strong relationships with clients, some of whom have become good friends. My commitment to understanding their needs extends to all aspects of their purchase. I take pride in my product and process knowledge, ensuring a smooth and informative experience. Beyond work, I'm an avid sports enthusiast, rooting for teams like the Ravens, Dodgers, and Tottenham. I also enjoy discussing food and the latest culinary trends. And while I may not be a professional athlete, I'm not too shabby at pickleball, you can find me most evenings at oasis pickleball in Rockwall. Whether you're looking for a new ride or just want to chat about sports or pets, I'd be happy to connect. I'm fluent in Spanish and always ready to assist in any way I can. ### Karl Thormahlen - Profile: [https://normreevessubarurockwall.adviserly.com/karl-thormahlen](https://normreevessubarurockwall.adviserly.com/karl-thormahlen) - Department: Plus (Management) - Title: Internet Manager - Call: 4698871292 I am one of the guys that works behind the scenes to make sure your online shopping experience is truly exceptional! I have been in the auto industry for close to ten years, with most of it being in internet sales. Our team here at Norm Reeves knows what's it's like to shop for vehicles (both online and in-person) and we want to make sure we are providing you all of the information necessary so you can make a fully informed decision at your preferred speed, and shopping style without hassle, headaches, or anything else hahaha! You can reach out to me anytime if there's anything I can do to personally assist! ### Kellie Morrison - Profile: [https://normreevessubarurockwall.adviserly.com/kellie-morrison](https://normreevessubarurockwall.adviserly.com/kellie-morrison) - Department: Plus (Operations) - Title: Love Encore Delivery Specialist - Lifetime vehicles serviced: 5 - Recent vehicles serviced: 1 Kellie joined Norm Reeves Subaru in November 2023, bringing valuable experience from her time with Norm Reeves, where she started in 2020. She admires Subaru’s dedication to community support and appreciates how Norm Reeves treats everyone like family. Kellie looks forward to meeting new people every day and stands out for her friendly personality and keen listening skills. Originally from California, Kellie now resides in Rockwall. Outside of work, she is a passionate fan of baseball and hockey, rooting for the Chicago Cubs and the New York Rangers. She enjoys a good homemade pasta and frequently visits her favorite restaurant, Rodeo Goat. In her free time, Kellie loves reading, crocheting, and kayaking. She has previously owned a WRX and currently drives a Solterra. ### Kyle Shiraishi - Profile: [https://normreevessubarurockwall.adviserly.com/kyle-shiraishi](https://normreevessubarurockwall.adviserly.com/kyle-shiraishi) - Department: Plus (Management) - Title: New Car Manager Kyle began his journey in the automotive industry in January 2012. In July 2024, he joined Norm Reeves Subaru due to a shared commitment to integrity and excellence. Kyle’s passion for Subaru dates back to before he started working with the brand in late 2012. His enthusiasm extends beyond the vehicles themselves; he deeply values the Subaru community and the brand’s dedication to doing good. This passion, coupled with his exceptional attention to detail and customer focus, distinguishes him in the industry. He takes pride in making people feel heard and valued. Originally from Washington state, Kyle moved to Texas in pursuit of a better life for himself and his wife. They now reside in McKinney, TX, where they enjoy quality time together, often dining at their favorite spot, Urban Grill & Wine Bar. Kyle loves spending time with his two kids and is an avid Formula 1 fan. His interests also include motorsports, photography, and cycling. His commitment to Subaru is reflected in his ownership of three WRX models, a WRX STI, an Impreza, and currently, an Outback Wilderness. ### Lionel Garcia - Profile: [https://normreevessubarurockwall.adviserly.com/lionel-garcia](https://normreevessubarurockwall.adviserly.com/lionel-garcia) - Department: Plus (Management) - Title: General Manager - Call: 4698871309 - ### Manny Garcia - Profile: [https://normreevessubarurockwall.adviserly.com/manny-garcia](https://normreevessubarurockwall.adviserly.com/manny-garcia) - Department: Plus (Management) - Title: Used Car Manager - Call: 4698871315 Manny joined Norm Reeves Subaru in February of 2026, bringing more than 30 years of automotive experience in the Dallas -Fort Worth area. He's well rounded -spanning financing, new and pre-owned sales, and team leader-ship-allows him to guide customers through every step of the car buying journey with clarity and confidence. Manny understands that every customer's needs are different, and he uses his experience to create a seamless, transparent and personalized experience, weather someone is purchasing their first vehicle or upgrading to their next. Originally from Dallas, Manny and his wife, Monica made Rockwall home, where they raised their three children, all of whom were active in sports around the community. A dedicated member of Rockwall for more than 27 years. Manny values building lasting relationship. His commitment to service, integrity, and genuine connection helps ensure that every customer feels in-formed, comfortable, and truly cared for. In his free time, Manny enjoys attending concerts at concert by the lake and fishing on his boat on Lake Ray Hubard, and spending quality time with his wife and children whenever they are all together. ### Michael Ray - Profile: [https://normreevessubarurockwall.adviserly.com/michael-ray](https://normreevessubarurockwall.adviserly.com/michael-ray) - Department: Plus (Sales) - Title: Sales Advisor - Lifetime vehicles sold: 26 - Sales specialties: ASCENT, CROSSTREK, FORESTER, OUTBACK, WRX - Call: 4698871298 ### Mikala Simmons - Profile: [https://normreevessubarurockwall.adviserly.com/mikala-simmons](https://normreevessubarurockwall.adviserly.com/mikala-simmons) - Department: Plus (Operations) - Title: Warranty Admin/Customer Service Representative - Lifetime vehicles serviced: 6139 - Recent vehicles serviced: 385 Makala began her career with Subaru in 2012, marking her entry into the industry. Her passion for taking care of customers has been a driving force, and she has fallen in love with the brand. In 2020, she had the pleasure of becoming a Norm Reeves Subaru employee and has grown fond of the environment introduced since the store opened. Outside of work, Makala enjoys soccer and watching the Dallas Cowboys. A Texas native, she currently resides just east of Terrell. Her favorite cuisine is Italian, and she frequently visits Olive Garden. Her passion for Subaru has continued to grow over the years, and she now considers herself a brand loyalist, proudly driving a Subaru Ascent. ### Tracey Smith - Profile: [https://normreevessubarurockwall.adviserly.com/tracey-smith](https://normreevessubarurockwall.adviserly.com/tracey-smith) - Department: Plus (Management) - Title: Parts Manager Tracey started with Norm Reeves Subaru in 2022. Her passion for listening to customers to ensure they get what they need and her commitment to providing every customer with a top-level experience are prime examples of her unwavering dedication to the Norm Reeves Way. Tracey was born in West Texas but currently resides in Terrell with her husband. When she’s not at work, she loves spending time with her kids, grandkids, and husband or watching NASCAR. Tracey’s passion for Subaru began with the safety and durability of the vehicles but has grown as she now owns an Outback Wilderness.